Payments
We accept Paypal, Check and Money Order as methods of payment. Paypal is a very sercure way to make your online payments. You do not need a Paypal account. You can simply use your credit card within Paypal. Please note that Paypal will not share your financial data with us.
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Shipping & Delivery
We use Canada Post services for delivery and do our best to use the regular and most economic service for shipping. Your item will be sent the next business day after receiving your payment. We only use flat rate for shipping.
Canada
Dice: We mainly use lettermail (no tracking number). Delivery is between 3 to 7 business days depending on your location. Shipping cost is 1.50$
Boardgames:We use Expedited Parcel. Delivery is between 3 to 10 business days and we will provide you with a tracking number. Shipping cost is 8$ for Quebec and Ontario, 12$ for the other provinces.
FREE SHIPPING on orders of 150$ and more.
USA
Dice: We mainly use light package airmail service (no tracking number). Delivery is wihtin 15 business days, depending on your location. Shipping cost is 2.50$
Boardgames: We use Expedited Parcel to USA. Delivery is within 15 business days and we will provide you with a tracking number. Shipping cost is 20$
International
Dice: We mainly use light package airmail service (no tracking number). Delivery is wihtin 20 business days depending on your location. Shipping cost is 4.25$
Boardgames: We do not ship boardgames outside Canada or the USA as the shipping would be too expensive.
Sale tax
Canadian customers will need to pay the GST (5%) and the applicable provincial taxes as follows: Quebec customers pay TVQ (7.5%). Nova Scotia, Newfoundland & Labrador and New Brunswick customers pay HST (8%).
USA and International customers pay no taxes.
Returns
Satisfaction Guaranteed! If for any reason you are not satisfied with your order, we will replace it or refund your money. If the order was processed correctly, but it needs to be returned, you will only pay for the freight to return the marchandise.
Product returns are accepted with pre-authorization and you may only return it within 7 days of receiving your order and only if it is in new/resellable condition.
